

Historically, employers have
depended upon resumes, references and interviews as their sources of information when
making hiring decisions. In practice, these have proved to be inadequate for
consistently selecting good employees. When training employees, a "one size
fits all" approach has failed to provide the desired results. When selecting
people for promotion, otherwise excellent employees have too often been miscast into roles
they could not perform satisfactorily. Clearly, an essential ingredient for making
"people decisions" has been missing from the formula.
The first assessments used to improve the selection process
measured personality characteristics. They helped raise the hiring success
percentage to 38%.
Then, when applicants were assessed for abilities as well
as personality, employers found they hired the right people 54% of the time.
Becoming more sophisticated, an interests assessment was
added to the mix, which improved results again, to 66%.
But the most impressive results have been achieved with the
introduction of integrated assessments that not only measure a combination of factors, but
also introduce the component of "job match." These advanced assessments
employ cutting-edge technology combined with empirical data to evaluate "The Total
Person" in such a way as to measure how much candidates are like the employees who
are exemplary in performing their duties. These 21st Century assessments
successfully identify potentially excellent employees better than 75% of the time.
For you information, here is a chart showing the elements
of the hiring process and their effectiveness in picking the right people.
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