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General Investigative Services

 

Listed below, is a summary of the common investigative services that The Conley Group, Inc. provides.  If you would like more information about a particular service, or if you have an investigate need that you do not see listed here, please contact us.

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Asset and Information Reports (Basic and Comprehensive)

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Asset Location & Recovery

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Background Checks & Investigations

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Competitive Intelligence

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Compliance Testing and Auditing (HIPAA, G-L-B, SOX)

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Comprehensive Surveillance

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Domestic/Cheating Spouse and Child Custody Investigations

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Due Diligence Research and Investigations

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Employee Theft Investigations

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Expert Witness Testimony and Litigation Support

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Forensic Accounting/Fraud Investigations

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Insurance Investigations & Workers' Compensation Claims

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Intellectual Property & Trademark Infringement

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Labor Relations, Wrongful Dismissals & High Risk Terminations

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Mystery and Secret Shopper Services

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Process Service

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Undercover (Covert) Investigations

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Witness Interviews and Legal Statements

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Workplace Violence Investigations

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Asset and Information Reports (Basic and Comprehensive)

Because not every situation is the same, The Conley Group provides two levels of asset and information reports.  They are the basic information and asset search and a comprehensive information and asset search.

A basic information and asset search is designed to locate and identify company or individually held assets such as real property interests:  vehicles, aircraft or watercraft ownership; business ownership interests; income sources; and liabilities such as civil litigation, judgments, tax liens, defaults and bankruptcies.  Professional analysis of each matter will often afford further relevant information that will be detailed in our report.  Supporting documentation may be located and retrieved upon request.  Field activity will be conducted in most instances to verify findings and develop additional information.  A preliminary asset search is recommended for matters that are deemed small in nature and appear to be straightforward.

A comprehensive information and asset search is recommended for matters involving multiple subject debtors or missing/hidden assets.  A comprehensive asset search is also undertaken when pursuing a subject’s banking relationships and accounts.  In this investigation, our efforts are focused as requested and within the agreed budget and turn-around allowance.  Please contact a member of our staff for further information and price guidelines.  The Conley Group is expert in the arena of complex hidden asset location.

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Asset Location & Recovery

There are numerous reasons why both organizations and individuals need an asset search completed.  Whether you have a civil judgment from a lawsuit or are thinking about filing a civil lawsuit but are unsure if the defendant is collectable, or if you are an individual who is going through a divorce and is looking to uncover concealed assets, knowing the true financial status of your target can make a monumental difference.  If you are a corporate executive contemplating a merger or a financial institution approving a large loan, it’s no secret that running headlong into a major transaction without knowing all the facts can be downright disastrous.

The Conley Group team can help you find assets, even hidden assets, including property, vehicles, employment, bank accounts, business ownership and more.  Our asset search service is designed to locate assets and give you the information you need for due diligence, judgment collection or asset recovery, without wasting your money.  The Conley Group is the choice for those who need to know the facts before wasting valuable time and money chasing an uncollectible debtor.

The Conley Group can provide you with this indispensable information through a comprehensive asset search that scours our international database for a broad spectrum of financial background data.  Let The Conley Group remove the guesswork from your financial ventures and equip you with the knowledge you can’t prosper without.

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Background Checks & Investigations

The Conley Group typically provides three types of background investigations, which are personal background investigations, business background investigations and pre-employment background investigations.

In general, background investigations can provide an in-depth history or status of a subject’s history including criminal background, workers' compensation claims, employment background, civil history, and other public records, just to name a few.  Depending on the purpose for the background investigation (premarital, pre-employment screening, business relationship, dating), the results could provide information about local or national criminal prosecutions, involvement in prior litigation, prior marriages or divorces, employment history, and types of assets.

Organizations typically use background investigations as an effective pre-employment screening mechanism.  Studies have shown that nearly all job hunters take a few “creative liberties” with their resumes, and many potential employees make completely false claims that directly relate to their education, job history and performance.  When the success and reputation of your organization is on the line, you can’t afford to gamble on new personnel, especially if you’re looking to fill a key position.  A comprehensive pre-employment screening from The Conley Group will help you make an informed decision.  Our background checks are tailored to your specific needs, and can include detailed personal, financial and criminal inquiries.  Our investigations will be conducted in an efficient, cost-effective manner, and you will receive valuable results that will help you make the intelligent choice.

Examples of information that can be researched include but are not limited to: histories with family, neighbors, employers, friends, education, co-workers, professions, credentials, residences, etc.  With our background investigations, you can start determining character and a profile of the subject.  Many times, our cost is kept to a minimum because of free background check data and free criminal background check sources from many governments. Sometimes all you pay for is our expertise.

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Competitive Business Intelligence

Have you ever wondered how it is that one of your competitors is doing so well, and why their new customers are your old customers?  If the answer to this question is yes, you’re not alone.

Regardless of what business you’re in, one of the most important and often overlooked steps toward success is understanding your competition.  Knowing your competitors’ backgrounds, current practices and future strategies can provide you with literally invaluable insight and help thrust your company to the top of the marketplace.

Obtaining accurate and timely intelligence is no simple task.  However, our proven techniques and experience will keep you informed of your competitors various tactics and strategies.  This will give you an indispensable competitive edge.

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Compliance Testing and Auditing (HIPAA, G-L-B, SOX)

Compliance is a matter that should be taken with the utmost of seriousness.  In today’s business environment, there is a significant amount of information that is handled and exchanged.  It has become increasingly difficult to not only protect information, but even to identify what needs protecting.  Despite the increased awareness and legal standards to protect certain information, security breaches seem to indicate that many companies have not adequately responded to the issue of data security within their organizations.  Regulations and statutes have placed pressure on organizations to mitigate data security risks and will continue to do so as more fines are assessed and the judgments from lawsuits are paid out.

Regardless of the solutions employed to reduce the risk of data security breaches, a balance of prevention strategies and mitigation efforts is the best possible protection.  Given how dependent modern business is on electronic data transmissions, developing and maintaining a strong and compliant data protection strategy is no longer an option.  As the courts and regulators place more emphasis on data security, businesses risk millions of dollars in losses and even the fate of their entire enterprise by not addressing the issue.

The Conley Group helps organizations adhere to government regulations.  With our extensive knowledge and experience, we know exactly how to keep your organization in compliance.  We can assist you in developing programs that will help you protect your company from government fines and lawsuits.

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Comprehensive Surveillance

Surveillance is an investigative technique that is used for various types of private investigative needs.  Because of its flexibility, surveillance operations can be used for a one-time event to highly complex assignments.  Surveillance can be one of the most effective and efficient ways to determine a person’s actions and behavior. Additionally, either video or photo documentation can be one of the most critical parts of an investigation case. 

The Conley Group conducts physical surveillance with the objective of observing and documenting activities or associations of individuals or organizations as they occur.  Surveillance may be fixed or mobile; vehicular, pedestrian, aerial or waterborne.  Events can be documented utilizing still camera photography, video cameras or night vision devices.  A thorough report and explanations of video and still photography evidence is completed with every assignment.  It is important when a matter requires legal scrutiny, that you have confidence that the evidence was collected and provided in a strict, factual and specific manner.  It should be noted that The Conley Group only conducts surveillance within legal standards.

Surveillance can be conducted 24 hours a day 7 days a week regardless of holidays. Discretion and confidentiality is a professional concern to our investigators and enhances our effectiveness in the field and in the courtroom.

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Domestic, Cheating Spouse and Child Custody Investigations

Whether you are the husband or wife, boyfriend or girlfriend, you deserve to know if your partner is or is not cheating on you.  Infidelity is likely to be one of the most painful and devastating things that can happen to you.  When someone seriously suspects infidelity, the majority of the time their suspicions are correct.  The embarrassment, fear and betrayal can be overwhelming.  Worse yet is not knowing for certain if your spouse or partner is or is not cheating on you.  Even the prospect of a husband or wife being unfaithful is painful and extremely disruptive to your life.  While we do not know how you feel, we do have both a deep appreciation and thorough understanding of what you are going through and what we can do to help you.

Issues of infidelity need to be managed by investigators who are not only experienced at surveillance and information gathering, but who are also well versed in family law.  Many prospective clients are naturally concerned about confidentially.  Rest assured that all cases are kept completely confidential.  Our spouse surveillance investigators are professionals who get results that matter.  We will assign the right investigators to your case and provide those investigators with state-of-the-art technology, extensive investigative resources and regular training.  This is what makes us a premier investigative agency.  Although spousal surveillance by a private investigator is one of the most frequently used tools for uncovering infidelity, each set of circumstances can call for different measures.

Child custody and visitation issues are also assignments that The Conley Group assists clients with on a one time or routine basis.  Issues involving children are usually the most crucial issues in a divorce or custody dispute.  In determining the custody of a minor, courts are guided by the standard of what is in the best interest of the child.  If you have reason to believe it is not in the best interest of your child to be in the custody or visitation of the other guardian, that is spouse, parent, or grandparent; we will find the evidence in the course of a child custody and visitation investigation to support the facts.

The Conley Group’s team of experienced investigators conducts child custody fact-finding assignments they can determine the background, character, activities and associations of an individual or other relevant facts relating to an individual’s suitability.  The Conley Group also provides assistance during ordered visitation.  The Conley Group can accompany and protect a client during private or public meetings, as well as to discreetly observe and document events during court ordered visitation periods.  We are highly sensitive to the complex and emotional nature of these matters and take great precautions to ensure the welfare of the children involved.

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Due Diligence Research and Investigations

Today’s business marketplace demands that you know exactly what you’re getting into… and with whom.  Possessing accurate and timely information is the key to success, and those who fail to acquire the right intelligence are often left in the dark and holding the financial bag.  The fact is, you can never be too careful.  Too many times, we have been asked to handle a situation that could have been avoided with a Due Diligence investigation.  Whether it is an investigation of corporate principles and their companies for a merger or contract, a screening of your clients, vendors, key management personnel or security apparatus, our investigation can be adapted to fit your exact needs.

The Conley Group’s investigative team can positively identify the subject(s), verify professional licensing, secure legal status of business, provide litigation histories, and search for tax liens/judgments/bankruptcies. We can contact our sources for reputation in the community and industry, verify banking relations and secure a credit history (with a release).

If your company is contemplating a new partnership, merger or other business venture, you need to make sure your facts are on the money, and a Due Diligence investigation can go a long way.  The Conley Group can provide you with the critical information you’re seeking.  From public records searches to in-depth global investigations, our experts will utilize a wide variety of specialized techniques to dig up the data that precisely meets your needs.  If you want to avoid unpleasant surprises, call The Conley Group to commence a Due Diligence investigation, and know for sure what lies ahead.

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Employee Theft Investigations

Internal and external theft perpetrated by employees, criminal opportunists, customers, vendors, partners, and competitors continues to threaten the welfare of companies small and large throughout the world.  In addition to our undercover investigation service and our forensic accounting and fraud investigation services, we also investigate instances of blue & white collar crime in the warehouse, field, store, branch office, or corporate headquarters.  The Conley Group conducts loss and theft investigations to resolve theft crimes. Loss and theft investigations involve the shrinkage of products or merchandise; this may include product diversions, shipment hijackings, cash loss, stolen vehicles, raw materials, etc. 

In many circumstances, the calculations of losses are difficult to obtain. The Conley Group’s investigative team can help you identify, define and calculate the losses, begin an in-depth investigation to resolve the crime, and report the crime to your insurance company.  We will work with you closely to minimize additional theft and move forward to seek resolution of the thefts.

Background investigations, forensic examination/evidence documentation, interviews, surveillance, undercover operations and other activities are undertaken by professional investigators and trained operatives to identify and document the criminal activity.  Investigation is also directed to identify the participants and the level of their involvement relative to the crime.

In pursuing our investigation, The Conley Group will act to quantify the loss and to locate and recover same – be it material, equipment, intellectual property, product, capital, client accounts, or other valuable company assets.  The Conley Group can also provide assistance to counsel, law enforcement and prosecutors in the pursuit of litigation arising from incidents of theft, larceny and embezzlement.

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Expert Witness Testimony and Litigation Support

When litigation occurs, those involved in the civil business dispute need to be assured that their case will be managed as effectively and efficiently as possible.  Although litigation is expensive and the outcome is often times uncertain even with the best facts, it is sometimes inevitable.

Even with the help of top-notch attorneys, piecing together your case can be incredibly difficult.  Presenting the proper evidence and information in the right fashion may turn out to be a considerably tougher task than you expected.  You may need some outside consultation to help prepare your case, or you may need an expert witness to take the stand in a court of law.  After all, evidence alone cannot always seal a case.

The Conley Group can help you and your legal team acquire the evidence you need, using time-tested procedures to ensure the integrity of the information obtained.  Our expert witnesses can then take the stand in court and deliver straightforward, compelling testimony that will clarify the evidence presented and lend substantial credibility to your case.  Legal fact-finding, evidence documentation, public records research & retrieval, process service, interviews and legal statements, witness location, background investigations, witness protection, paralegal & notary services, and post trial interviews are some of the many services offered by The Conley Group.

The Conley Group investigators possess extensive trial and witness stand experience and provide responsive, dedicated, and resourceful investigative trial support.  We are accustomed to engagements involving extended terms, complex or sensitive matters, high-profile cases and large-scale projects.

If you’re in need of professional litigation support, The Conley Group has the credentials and expertise to strengthen any case.  From pre-trial investigation to concluding analysis, our staff is committed to providing efficient and discreet support to help you win your case.  And should you need to call upon an expert witness, The Conley Group‘s knowledgeable staff has expertise in a wide array of industries, making us the foremost firm to call for expert trial support.  Our team members are highly-trained in courtroom presence, and can be counted on for confident, accurate testimony that will lend a significant measure of credibility to your case and tip the legal scales in your favor.

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Forensic Accounting/Fraud Investigations

The numbers are staggering.  According to the Association of Certified Fraud Examiners in a 2004 report, the typical organization loses 6% of its annual revenues to occupational fraud.  If multiplied by the US Gross Domestic Product, which in 2003 totaled just under $11 trillion, it would translate into $660 billion in annual fraud losses.

It’s no secret that today’s highly volatile business environment demands a high level of financial scrutiny.  Multinational corporations have been brought down by instances of financial fraud, often perpetrated by top-level executives.  Accounting errors, intentional or not, can mean the end of your business, and maybe even your freedom.  So what can you do when faced with the possibility of financial fraud within your organization?

The Conley Group can help.  We specialize in the investigation of financial crimes such as bribery, conflict of interest, embezzlement, fraud, forgery and money laundering.  The Conley Group will identify, document, and pursue individuals and organized groups engaged in the conversion and concealment of company assets.  The Conley Group is also adept in the pursuit of computer fraud schemes and computer assisted crimes.

Financial fraud is serious business, and when it comes to the future of your organization, you need all the information you can get.  The Conley Group is proud to provide the most authoritative and comprehensive forensic accounting services in the world, with an unbeatable level of attention and commitment.  The Conley Group conducts all investigations in concert with counsel and law enforcement to ensure recovery, prosecution or an otherwise successful case.

If your organization is feeling the effects of financial fraud, or if you suspect you many be at risk, The Conley Group is the smart choice to help expose theft and safeguard your assets.  If you need assistance, call the experts at The Conley Group right away.

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Insurance Investigations & Workers' Compensation Claims

How do you know if your employee is faking or exaggerating an injury?  It is no surprise that worker’s compensation claimants sometimes amplify their claims to collect higher benefits.  In some cases, claimants are not injured at all but are collecting money simply because they have committed fraud by filing a false injury complaint.  These facts are well known and may severely and immediately affect the bottom-line of even the largest organization.  Workers' Compensation is usually a state-provided protection and is designed to provide compensation based on the type of injury and the degree of disability of the worker.  This is where The Conley Group can help you and your Worker’s Compensation insurance carrier.

Although there are few certainties, The Conley Group can help you determine if your employee is faking or exaggerating an injury, or if they appear to be legitimately injured.  Our job is not to impeach the claimants but rather to help determine the truth.  We understand that there are many claimants whose injuries are legitimate.  We investigate suspected cases of fraud for the employer or the insuring agency and provide objective reports on how the claimant is adhering or progressing through the healing or disabled process.  Many of our clients use us whenever they have a claim, as opposed to waiting and only using us after they have become suspicious of fraud.  This early identification process helps keep fraudsters from costing you money by drawing regular compensation that they are not entitled to receive and in the courtroom.  Don’t let fraudulent Worker’s Compensation claims drain your profits.

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Intellectual Property & Trademark Infringement

Companies concerned with the protection of trade secrets and the mitigation of threats posed by excessive, overly aggressive or illegal competitor intelligence operations will realize many benefits by utilizing the skilled professionals of The Conley Group. 

Our primary role in intellectual property and trademark matters is to protect your organization’s name and product.  What businesses provide is unique and they want to protect the concepts and trademarks that identify their company.  However, due to the rapid growth of the Internet and other advancements in technology, the frequency of trademark, copyright and patent infringements continues to climb at an alarming rate.  Your intellectual property is more exposed than ever before, and it is more likely than not that there are individuals, organizations and even foreign governments that are attempting to cash in on your efforts and success.  The Conley Group’s team of investigators and specialists can help you get the jump on infringing entities by finding out who they are, what they are up to, and how they can best be stopped for good.

The Conley Group is both experienced and effective in the investigation of intellectual property violations.  The Conley Group’s investigators conduct undercover field activity to identify product counterfeiting operations and other unauthorized activities at the manufacturing, distribution, and retail levels.  Investigators will ascertain the identification, background and associations of violators as well as their sources and method of operation.  Additionally, we also offer support in the enforcement of court orders.  The Conley Group can track and monitor specific merchandise or equipment; observe and document suspicious activities; or assist in the execution of search and seizure orders.  The Conley Group will coordinate each investigation according to specific case objectives; working with legal counsel, client representatives, law enforcement officers or prosecutors.

The physical and legal protection of trade secrets can better be realized with the assistance of The Conley Group‘s professional staff.  Let us assist your firm legally establish the value of your proprietary data with an effective protection program that is suited to meet the unique needs of your organization.

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Labor Relations, Wrongful Dismissals & High Risk Terminations

Every employer, regardless of the size and type of business, faces the risk that some type of unfavorable workplace circumstance will occur at one time or another.  Sometimes accusations made by employees are justly made, and sometimes they are not.  Knowing quickly and accurately which is correct can help you make decisions that could save you money, and in some cases, could save your business.  Failing to have a diligent response to a complaint can quickly lead to a whirlwind of similar or other types of complaints.  Deciding how to respond can make the difference between having an issue become an incident or dealing with a public scandal. 

The Conley Group helps organizations by conducting an impartial, independent investigation when employees levy allegations or complaints.  Each investigation is conducted in a confidential, legal and ethical manner with the single objective of obtaining the facts.  Once the investigation is complete, we will present our findings to you so that you, and possibly your attorney, can make a decision about what exposure may or may not exist.  Since our professional teams of investigators are knowledgeable about federal, state and local laws regarding privacy and labor rights, you do not have to worry about how the investigation will be conducted.

Don’t let bogus complaints negatively affect your business.  Protect you hard-earned reputation and bottom line by involving our team of investigative professionals early in any complaint process.

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Mystery and Secret Shopper Services

Do you have suspicion that your employees are not following the procedures and policies of your organization?  Perhaps you have received word that your employees are stealing product or time when you are not there.  Mystery shopping services can help you pinpoint bad employees and make the decisions necessary to implement changes.

For example, a bartender may be giving away double shots, a salesperson may agree to things your company does not offer, a retail clerk may only ring up part of an order.  Many times the employer may only know store stock is low, clients are angry and accounts payables are too high.

Mystery shopping services can successfully answer many of these questions and equip you with the information that will enable you to cut people who are part of the problem and retain those who are part of the solution.

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Process Service

In the United States, legal procedure requires that each party in a case should be justly notified if any actions are to be taken against them in a court of law, or justly notified when there are actions to be taken in court regarding their case.  This is part of The Due Process of Law. 

The Conley Group provides service of process and allocates up to four attempts to complete the service of process.  Service attempts are made at the time and location deemed logical or pursuant to your request.  Difficult Service is undertaken in matters which involve evasive subjects or assignments which are deemed high risk or otherwise dangerous.  Difficult service is billed on an hourly basis commensurate with standard surveillance rates.

Although it is improvident to guarantee that every service attempt will be successfully executed within a limited time period, we are confident that you will recognize a professional and diligent effort in every case we undertake.

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Undercover (Covert) Investigations

Undercover Operations have proven to be one of the most reliable and useful methods of investigation in combating violations in the modern workplace.  The Conley Group has achieved an enviable reputation for its ability to place and operate trained agents within a group or organization who can then uncover and document evidence of criminal misconduct, safety violations or violations of other company policies.  Undercover agents can be placed into a variety of environments, such as warehousing and manufacturing, on a short or long-term basis.  Agents are selected to match a specific peer group including ethnicity, gender and age.

The Conley Group, Inc. undercover agents are specifically trained to detect a variety of workplace problems. While there are a number of areas our agents can review, we are most often called into a business to deal with issues relating to theft, drug use and drug dealing, harassment claims, fraud, conflicts of interest, kickbacks, sabotage, and bribery.

Our agents typically work as an employee of the organization. While working in that capacity, in addition to investigating the primary reason for the investigation, our agents are also able to conduct an audit of the supervisory and managerial staff from an employees' point of view.  Equipping our clients with information that can assist them in correcting supervisory problems within their organization can dramatically affect employee retention and morale.

A key to successful integration of an agent into an organization is secrecy. If you are interested in contracting with our agency to provide an agent, we should be notified from a residence telephone or a pay telephone. Using any form of wireless communications is highly unadvisable. Also the fewer people who know about the commencement and subsequent existence of an investigation, the better it is for the organization employing our services, as well as the agent's safety.

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Witness Interviews and Legal Statements

Witness interviews and legal statements need to be reliable, accurate and thorough.  The Conley Group will locate and meet with subject parties, develop a professional rapport and provide the maximum effort to elicit the truth of the matters at issue.

The Conley Group investigators only pursue witness interviews subsequent to a complete review of the known case facts and background.  Our professional investigators will evaluate the subject witness and provide a summary of observations such as physical description, appearance, education, displayed character and other discernible characteristics.

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Workplace Violence Investigations

Leaders in both the private sector and government are well aware of the increase in workplace violence.  Workplace violence is usually perpetrated by disgruntled employees, spouses or other people close to the employee.  Even former boyfriends or girlfriends often exhibit violence in the workplace.  Human resources managers and supervisors who may be confronted with a disgruntled or potentially dangerous employee should have an available resource that can provide support and expertise to them in these situations.

Even the threat or possibility of workplace violence makes employees uneasy about their safety, and employers have additional reasons to worry.  Employers who fail to conduct a workplace investigation when such situations occur usually lose any claims or lawsuits brought by the employee or their families in response to the violent incident.  The average out-of-court settlement is over $500,000.00, and juries across the United States are awarding multi-million dollar judgments to many of those injured by workplace violence.  This does not count the OSHA fines for failure to maintain a safe workplace.

The Conley Group can help employers take the proper steps to minimize the danger to themselves and other employees through workplace violence prevention planning.  For instance, if a high-risk termination is inevitable, The Conley Group can provide either a uniformed or a plainclothes on-site security officer during and after the termination.  Prior to a potential termination, The Conley Group’s security professionals are available to consult with and assist you with the termination process, to coordinate with your human resources department, or to involve local law enforcement.  You can rely on The Conley Group team to assist you with managing potentially dangerous situations in the workplace.

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To schedule an initial consultation, or to retain our services, please contact us by telephone at (515) 277-7437 or via e-mail at investigations@theconleygroup.com.